Shipping policy

1. Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and order size. Free shipping may be offered on orders over a specified amount.

3. Delivery Times

Standard delivery within Australia usually takes 3–7 business days. Remote or regional areas may take longer. International shipping times vary by destination.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details to monitor the status of your delivery.

5. Delays

We are not responsible for shipping delays caused by couriers, customs, or unforeseen events. We will do our best to keep you updated if delays occur.

6. Damaged or Lost Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately so we can assist with a replacement or claim.